31st
March
2010
Australians name British Airways as least-favourite airline
posted in Car Rental |
Australian’s have voted against the group that once claimed it was the world’s favourite airline, with a new survey naming the embattled carrier as their least-favourite airline on which to travel to the United Kingdom.
British Airways finished in last place of the customer satisfaction survey conducted by travel consultancy specialists Choice. Australia’s national carrier fared little better, receiving poor scores for its British service.
British Airways was heavily criticised by Australian pollsters for employing rude and confrontational staff – something no doubt not helped by the ongoing cabin crew dispute from the troubled airline. The group was also seen as a having poor [...]
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