27th
November
2009
Charging a customer £820 without telling him has led to a UK car hire company being sued.
Value Rent-a-Car stung 78-year-old customer Christopher Pole-Carew with the hefty charge after his hire car broke down with clutch problems.
Pole-Carew had been driving the car for just five hours and was completely unaware of the actions of the rental car operator until he received his latest credit card statement. Pole-Carew, a former UK newspaper chief, is now taking Value Rent-a-Car to the petty claims court.
With a failing clutch, Pole-Carew’s rental vehicle initially broke down Saints Bay on the south coast of Guernsey. Pole-Carew was [...]
posted in Car Rental |
27th
November
2009
For the sixth consecutive year Enterprise Rent A Car has topped the J.D. Power and Associates Rental Car Satisfaction Study. Every year J.D. Power assesses customer satisfaction across North America’s car hire companies and publishes the results. For 2009 it found that Enterprise was the most highly regarded by customers with National Car Rental coming [...]
posted in Car Rental |
27th
November
2009
According to leading plane manufacturer Boeing the forecast for the next 20 years will see a huge demand from Southeast Asia and the Pacific for new airlines at an estimated cost of US $330 billion.
Boeing’s market data analysis and forecasting was issued this week by Marketing Vice President Randy Tinseth with the focus being squarely on the emerging Southeast Asian commercial market. The group has said that by the year 2028 they will need to supply some 29,000 new aircraft at a total value of over US $3 trillion.
Tinseth said that almost one-third of the group’s 20-year forecast had already [...]
posted in Car Rental |